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FAQ

You can find some of the most commonly asked questions below. If you haven't found the answer to your question please feel free to contact us over the email, over the phone or fill out a contact form and one of our representatives will answer all your questions

  • Do our customers need to sign a contract binding them to our services?
    We offer both contracted and non contracted services, depending on each client's requirements.
  • What is required for onboarding of our IT?
    Our staff will require access to supported systems defined during initial discussion. During onboarding our engineers will conduct an assessment/audit of all IT components and will provide a report explaining the scope of work and necessary information we require to support your IT infrastructure.
  • Do you provide IT hardware?
    Yes! We provide a wide variety of IT hardware from basic peripheral components to complex corporate equipment. Please contact us with your requirements to get a quote.
  • What services do you provide?
    We provide a wide variety of IT services, our experienced professionals will design a tailored solution to suit your needs, you can find out more about our services on our "IT Services" page. If you don't find an answer on our website we recommend you to contact us for more information.
  • Do you provide tailored IT services?
    Yes! All of our services are adjusted specifically to each customer's needs, depending on their requirements.
  • Do we need to have in house IT to work with you?
    No! You don't need to have an expensive in house IT Department, we can provide professional, outsourced IT Services to fulfill all your IT requirements.
  • How is pricing defined for your IT Services?
    All of our prices are defined based on the scope of work, types of expertise and complexity of the systems you have. Please contact us to get a tailored solution for your requirements.
  • How quickly can we transfer our IT from our current IT Services provide to you?
    We can transition all of your IT infrastructure from your current IT service provider to our systems in a timely manner, with no downtime. If you are still bound by a contract agreement with your current IT Service provider we can work with them to gracefully transfer your IT infrastructure and assure the continuity and operation of all your systems.
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